Shipping & Polices
Shipping from PHL
We hand-pack every order with care right here in Pennsylvania. We know you're working hard, so we work hard to get your new favorite scrub caps to you as quickly as possible.
- Processing Time: Orders are typically processed and shipped within 2-3 business days.
- Domestic Shipping: We offer a flat rate shipping fee for all orders within the United States. All orders are charged in USD.
- International Shipping: International options are available at checkout to keep our global healthcare community covered.
Returns & Exchanges
Due to the personal nature of scrub caps and for hygiene reasons, we are generally unable to accept returns. However, your satisfaction is our priority.
- If there is a defect or an issue with your order, please reach out to us within 7 days of delivery.
- We will do our best to make it right with an exchange or boutique credit.
- Accessories must be in their original, unworn condition.
Privacy Policy
Your privacy matters to us. We only collect the information needed to process your orders and provide you with a boutique shopping experience.
- We never sell your data to third parties.
- Secure payment processing ensures your financial details are protected.
- We use cookies only to improve your experience on our site.
Returns & Exchanges
Our 30-Day Window
You have 30 days from the date of delivery to initiate a return or exchange for any of our caps or accessories.
Hygiene Requirements
- Items must be unworn and unwashed.
- Free of hair, makeup, or clinical scents.
- Original packaging and tags must be intact.
Refund Processing
Once inspected, your refund will be issued to your original payment method in USD. Prepaid return labels are available for a small fee deducted from your total refund.
We want you to love your scrub caps as much as we loved making them. If something isn't quite right, our Pennsylvania boutique team is here to help.
Privacy Policy
At She Wears Scrubs, your privacy is just as important to us as your style and comfort. This policy explains how we collect and protect your information when you shop for our scrub caps and accessories.
Data Collection
We collect only the details needed to get your orders to you safely. This includes your name, shipping address, and email for order updates. We also use cookies to improve your browsing experience on our boutique site.
Your Security
We treat your data with the utmost care. All payments are processed through secure, encrypted gateways in USD. We never store your full payment card details on our own servers.
Shared Info
She Wears Scrubs will never sell your personal information. We only share details with trusted partners essential to our operations, such as:
- Our shipping carriers to deliver your caps.
- Payment processors to complete your purchase.
- Email services to send your tracking info.
Questions about your data? Reach out to us at contact@shewearsscrubs.shop. We are here to support you.